01

About this policy

This policy explains how Barrett Hill Insurance handles information connected with barretthillinsurance.com. Our website provides information about our agency and insurance services. You can browse it without creating an account.

This website policy does not replace any separate privacy notice provided in connection with an insurance application, policy, or an insurance company’s services.

02

Information you provide

When you contact us through a form, email, or chat, we receive the information you choose to share. This can include your name, email address, phone number, mailing address, and questions or details about your insurance needs.

We use this information to respond, follow up on your request, and help with the services you ask about. Inquiry records may be held in our website’s form system, email, chat service, or agency records.

Please do not send Social Security numbers, payment-card details, medical records, or other sensitive documents through a general contact form or chat. Contact our team to arrange an appropriate way to provide information needed for an insurance request.

03

Website activity and cookies

Our website and its service providers may automatically process technical information such as your IP address, browser and device details, pages visited, referring website, and visit times. Cookies and similar technologies can support website features, traffic measurement, and advertising measurement.

The site uses Google Analytics, Google Ads tracking, and WordPress.com statistics tools to help measure visits and understand how people reach and use the website. Google’s services may also use information for advertising purposes, including personalization, depending on the relevant settings.

Learn more about Google’s use of information from partner sites and Automattic’s visitor privacy notice.

04

Service providers, chat, and outside links

Providers that support our website, hosting, forms, email, chat, and analytics may process information to deliver those services. Our Chatway widget can process messages, contact details you enter, and technical or usage information associated with a visit. See Chatway’s privacy policy for its practices.

Embedded features, such as Google reviews, may connect your browser with an outside provider. Links to insurance companies, payment portals, social platforms, and other websites take you to services with their own privacy policies.

If you ask us to seek insurance options or help with a policy, that request may involve sharing relevant details with insurance companies or service providers. Information may also be disclosed when required by law or necessary to address fraud, security concerns, or legal claims.

05

Records and security

Inquiry and service records may be retained to respond to your request, support ongoing service, and meet applicable recordkeeping or legal obligations. The retention of technical information and information held by outside providers depends on the relevant service and its settings.

No website, email system, or online service can guarantee complete security. If you have a concern about information you sent us, please contact our agency.

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Your choices and requests

You can choose not to submit a form or use chat, and you can call our office instead. Browser settings let you manage or delete cookies, although blocking cookies may affect some features and does not necessarily stop every form of data collection.

You can also review Google’s advertising settings or use the Google Analytics browser opt-out tool.

To ask about information you have provided, request a correction or deletion, or raise a privacy concern, contact us using the details below. We may need to verify your identity, and some records may need to be retained for legal or business obligations. Any privacy rights available to you depend on applicable law.

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Updates to this policy

We may update this policy as our website or practices change. The revision date at the top identifies the latest version posted here.